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Overview

My refund and returns policy lasts 30 days. If 30 days have passed since your purchase, I can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Several types of goods are exempt from being returned, including:

  • Sale items
  • Gift cards
  • Downloadable pdfs

 

To complete your return, you’ll need to send a receipt or proof of purchase.

 

Refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks.

 

Late or missing refunds

If you haven’t received a refund within two weeks, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

 

Exchanges

I only replace items if they are defective or damaged. If you need to exchange it for the same item, contact me.

 

Shipping returns

To return your product, please email me for the return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the refund will be for the item only.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. 

Need help?

Contact me for questions related to refunds and returns.